Outage in Bambora Online

Service disruption: Acquiring Reporting

Resolved Minor
April 27, 2025 - Started 13 days ago - Lasted 1 day
Official incident page

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Outage Details

We would like to inform you that we are currently investigating an issue related to generating and the delivery of acquiring reporting. This incident is limited to acquiring reporting. Updates will be shared as more information becomes available. We apologize for the inconvenience this may cause.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 04/28/2025 05:46PM

We would like to inform you that the acquiring reports scheduled for dates: 2025-04-26, 2025-04-27 and 2025-04-28 have all been successfully delivered.

Thank you for your patience and understanding.

MONITORING 12 days ago - at 04/28/2025 02:26PM

We would like to provide an update on the previously communicated delays affecting reports originally scheduled for delivery on 2025-04-26 and 2025-04-27. The affected reports are currently being generated and delivered throughout the afternoon.

As a result of these delays, the delivery of reports scheduled for 2025-04-28, will also be later than usual. Please note that settlements remain unaffected; only the generation and delivery of reports are impacted.

We will continue to monitor this incident to ensure all reports are delivered successfully.

We apologize for any inconvenience caused and thank you for your patience and understanding.

MONITORING 13 days ago - at 04/27/2025 04:47PM

As a result of a technical error, acquiring reports originally scheduled for delivery on 2025-04-26 and 2025-04-27 have been delayed. The reports will now arrive tomorrow, 2025-04-28.

This incident is limited to the generation and delivery of reports; settlements remain unaffected.

We will continue to monitor this incident to ensure the reports are delivered successfully.

We apologize for any inconvenience caused and thank you for your patience and understanding.

INVESTIGATING 13 days ago - at 04/27/2025 07:44AM

We would like to inform you that we are currently investigating an issue related to generating and the delivery of acquiring reporting.

This incident is limited to acquiring reporting.

Updates will be shared as more information becomes available.

We apologize for the inconvenience this may cause.

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