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Outage in Bambora Online

Service disruption: Acquiring processing

Resolved Minor
April 27, 2025 - Started 12 months ago - Lasted 1 day
Official incident page

Incident Report

We would like to inform you that we have identified a technical issue affecting the processing of certain transactions since 2025-04-25. As a result, transactions associated with this issue may be processed with a delay. The scope of this issue is being investigated as a matter of urgency and corrective actions will be taken at the earliest possible opportunity. We apologize for the inconvenience that this may cause.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 04/28/2025 02:02PM

We would like to inform you that the resubmission of the affected transactions was successful.

We have not identified any further impact during our monitoring since corrective action was taken.

Todays (2025-04-28) reports include the re-processed transactions.

Thank you for your patience and understanding.

MONITORING 12 months ago - at 04/27/2025 08:16PM

We would like to inform you that the resubmission of the affected transactions was successful.

We will continue to monitor processing through tomorrow (2025-04-28).

Tomorrow’s (2025-04-28) reports will include the re-processed transactions.

Thank you for your patience and understanding.

IDENTIFIED 12 months ago - at 04/27/2025 12:51PM

We would like to inform you that the scope of this issue has been determined and the affected transactions are being resubmitted for processing today (2025-04-27).

An update will be provided as soon as we know more about the results of the resubmission of the transactions concerned.

Thank you for your patience and understanding.

IDENTIFIED 12 months ago - at 04/27/2025 10:10AM

We would like to inform you that we have identified a technical issue affecting the processing of certain transactions since 2025-04-25. As a result, transactions associated with this issue may be processed with a delay.

The scope of this issue is being investigated as a matter of urgency and corrective actions will be taken at the earliest possible opportunity.

We apologize for the inconvenience that this may cause.

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