Outage in Bambora Online

Ongoing service interruption with Mobile Terminals

Resolved Minor
September 22, 2025 - Started 25 days ago - Lasted 1 day
Official incident page

Incident Report

We would like to inform you about an ongoing issue with an external mobile connectivity provider as of 12:00 CET on 22 September. Due to this you may experience connectivity disruptions when performing transactions using our mobile terminals in Sweden with Telia network and Essential 1 simcards. We have contacted the party involved and will update you as soon as more information becomes available. Thank you for your patience and understanding.
Components affected
Bambora Online Sierra

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 09/24/2025 05:42AM

This incident has been resolved.

MONITORING 24 days ago - at 09/23/2025 08:40AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 24 days ago - at 09/23/2025 06:24AM

We are continuing to work on a fix for this issue.

IDENTIFIED 25 days ago - at 09/22/2025 03:04PM

This incident has been identified and service degradation is not isolated to Essentials 1.

INVESTIGATING 25 days ago - at 09/22/2025 12:59PM

We would like to inform you about an ongoing issue with an external mobile connectivity provider as of 12:00 CET on 22 September.

Due to this you may experience connectivity disruptions when performing transactions using our mobile terminals in Sweden with Telia network and Essential 1 simcards.

We have contacted the party involved and will update you as soon as more information becomes available.

Thank you for your patience and understanding.

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Delayed Acquiring IC++ reports - 2 months ago
Delayed acquiring processing - 3 months ago
Degraded performance on mobile terminal connectivity - 3 months ago

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