Outage in Bandwidth

Global Portal & API Incident

Resolved Major
October 01, 2024 - Started 3 months ago - Lasted about 11 hours
Official incident page

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Outage Details

Bandwidth teams are investigating an incident impacting the Global Portal and associated APIs. Both the Portal and APIs may not be accessible. Teams are actively working to restore expected portal and API behaviors.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/01/2024 12:55PM

This incident has been resolved.

MONITORING 3 months ago - at 10/01/2024 05:30AM

Teams are observing expected behavior. We will monitor for prolonged stability.

IDENTIFIED 3 months ago - at 10/01/2024 03:03AM

Bandwidth teams have identified the source of this incident and are working to restore Portal, API, and associated reporting services.

IDENTIFIED 3 months ago - at 10/01/2024 02:22AM

Bandwidth teams have identified the source of this incident and are working to restore services.

INVESTIGATING 3 months ago - at 10/01/2024 01:44AM

Bandwidth teams are investigating an incident impacting the Global Portal and associated APIs. Both the Portal and APIs may not be accessible. Teams are actively working to restore expected portal and API behaviors.

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