Outage in Bandwidth

10DLC Campaign Provisioning Incident

Resolved Major
October 22, 2024 - Started about 1 month ago - Lasted 8 days
Official incident page

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Outage Details

Bandwidth teams are investing an incident on a providers network impacting the ability to provision 10DLC within the Bandwidth App.
Components affected
Bandwidth Line Feature Management
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 10/30/2024 08:45PM

We've confirmed provisioning function is processing normally, and we're considering this incident resolved.

MONITORING 22 days ago - at 10/30/2024 03:07PM

Bandwidth is observing expected campaign provisioning behavior. Customers with pending or incomplete campaign provisioning request may retry. We will continue to monitor for prolonged stability.

MONITORING 23 days ago - at 10/29/2024 02:05PM

Bandwidth is observing expected campaign provisioning behavior. Customers with pending or incomplete campaign provisioning request may retry. We will continue to monitor for prolonged stability.

MONITORING 24 days ago - at 10/28/2024 08:57PM

Bandwidth is observing expected campaign provisioning behavior. Customers with pending or incomplete campaign provisioning request may retry. We will continue to monitor for prolonged stability.

MONITORING 24 days ago - at 10/28/2024 01:41PM

Bandwidth is observing expected campaign provisioning behavior. Customers with pending or incomplete campaign provisioning request may retry. We will continue to monitor for prolonged stability.

MONITORING 25 days ago - at 10/27/2024 02:58PM

Bandwidth is observing expected campaign provisioning behavior. Customers with pending or incomplete campaign provisioning request may retry. We will continue to monitor for prolonged stability.

IDENTIFIED 26 days ago - at 10/26/2024 05:02PM

In partnership with this provider, an industry condition has been identified as the source of this incident. Teams continue working to restore expected 10DLC campaign provisioning events. We continue to observe successful campaign provisioning events and will continue to push for complete restoration.

IDENTIFIED 27 days ago - at 10/25/2024 07:07PM

In partnership with this provider, an industry condition has been identified as the source of this incident. Teams continue working to restore expected 10DLC campaign provisioning events. We are now observing some successful campaign provisioning events and will continue to push for complete restoration.

IDENTIFIED 27 days ago - at 10/25/2024 06:14PM

In partnership with this provider, an industry condition has been identified as the source of this incident. Teams continue working to restore expected 10DLC campaign provisioning events. We are now observing some successful campaign provisioning events and will continue to push for complete restoration.

IDENTIFIED 27 days ago - at 10/25/2024 02:01PM

In partnership with this provider, an industry condition has been identified as the source of this incident. Teams continue working to restore expected 10DLC campaign provisioning events. We are now observing some successful campaign provisioning events and will continue to push for complete restoration.

IDENTIFIED 28 days ago - at 10/24/2024 11:55PM

In partnership with this provider, an industry condition has been identified as the source of this incident. Teams continue working to restore expected 10DLC campaign provisioning events. We are now observing some successful campaign provisioning events and will continue to push for complete restoration.

IDENTIFIED 28 days ago - at 10/24/2024 02:12PM

In partnership with this provider, an industry condition has been identified as the source of this incident. Teams continue working to restore expected 10DLC campaign provisioning events. We are now observing some successful campaign provisioning events and will continue to push for complete restoration.

IDENTIFIED 28 days ago - at 10/24/2024 01:35PM

In partnership with this provider, an industry condition has been identified as the source of this incident. Teams continue working to restore expected 10DLC campaign provisioning events.

IDENTIFIED 29 days ago - at 10/23/2024 08:52PM

In partnership with this provider, an industry condition has been identified as the source of this incident. Teams continue working to restore expected 10DLC campaign provisioning events.

IDENTIFIED 29 days ago - at 10/23/2024 05:06PM

In partnership with this provider, an industry condition has been identified as the source of this incident. Teams continue working to restore expected 10DLC campaign provisioning events.

IDENTIFIED 29 days ago - at 10/23/2024 12:46PM

In partnership with this provider, an industry condition has been identified as the source of this incident. Teams are working to restore expected 10DLC Provisioning events.

IDENTIFIED about 1 month ago - at 10/22/2024 08:19PM

In partnership with this provider, an industry condition has been identified as the source of this incident. Teams are working to restore expected 10DLC Provisioning events.

IDENTIFIED about 1 month ago - at 10/22/2024 04:06PM

In partnership with this provider, an industry condition has been identified as the source of this incident. Teams are working to restore expected 10DLC Provisioning events.

INVESTIGATING about 1 month ago - at 10/22/2024 01:13PM

Bandwidth teams are investing an incident on a providers network impacting the ability to provision 10DLC within the Bandwidth App.

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