Outage in Bandwidth

Unregistered Traffic Error Code Incident

Resolved Minor
February 04, 2025 - Started 7 days ago - Lasted 6 days
Official incident page

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Outage Details

Bandwidth teams have identified an incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes. Teams are actively working to ensure the correct error code is provided for Unregistered 10DLC Traffic blocking. Additional details on 10DLC Registration can be found on our support site.
Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 02/10/2025 04:31PM

Bandwidth teams have been advised by the impacted vendor of a prolonged complete resolution time and, as such, are closing this incident. A temporary resolution has been implemented to return (4)774 rather than (4)752.

Due to the prolonged complete resolution time given by the vendor, please visit our Known Issues support page for further details.

INVESTIGATING 1 day ago - at 02/10/2025 01:31AM

Bandwidth teams are investigating an incident affecting unregistered 10DLC Messaging Traffic. The affected vendor is currently blocking unregistered messaging traffic with error codes (4)750 or (4)752 instead of the expected codes (4)476 or (4)773.

To address this issue, a temporary adjustment has been implemented to return error code (4)774 instead of (4)752.

INVESTIGATING 2 days ago - at 02/09/2025 02:23PM

Bandwidth teams are investigating an incident affecting unregistered 10DLC Messaging Traffic. The affected vendor is currently blocking unregistered messaging traffic with error codes (4)750 or (4)752 instead of the expected codes (4)476 or (4)773.

To address this issue, a temporary adjustment has been implemented to return error code (4)774 instead of (4)752.

INVESTIGATING 2 days ago - at 02/09/2025 03:03AM

Bandwidth teams are investigating an incident affecting unregistered 10DLC Messaging Traffic. The affected vendor is currently blocking unregistered messaging traffic with error codes (4)750 or (4)752 instead of the expected codes (4)476 or (4)773.

To address this issue, a temporary adjustment has been implemented to return error code (4)774 instead of (4)752.

INVESTIGATING 3 days ago - at 02/08/2025 04:38PM

Bandwidth teams are investigating an incident affecting unregistered 10DLC Messaging Traffic. The affected vendor is currently blocking unregistered messaging traffic with error codes (4)750 or (4)752 instead of the expected codes (4)476 or (4)773.

To address this issue, a temporary adjustment has been implemented to return error code (4)774 instead of (4)752.

INVESTIGATING 4 days ago - at 02/07/2025 08:05PM

Bandwidth teams continue investigating this incident affecting Unregistered 10DLC Messaging Traffic. The impaired vendor is currently blocking unregistered messaging traffic with error codes (4)750 or (4)752 instead of the expected codes (4)476 or (4)773.


To mitigate this issue, a temporary adjustment has been made to return error code (4)774 instead of (4)752

INVESTIGATING 4 days ago - at 02/07/2025 12:34PM

Bandwidth teams continue to investigate this incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes.

At this time, a temporary change has been implemented to return (4)774 rather than (4)752.

INVESTIGATING 4 days ago - at 02/06/2025 10:48PM

Bandwidth teams continue to investigate this incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes.

At this time, a temporary change has been implemented to return (4)774 rather than (4)752.

INVESTIGATING 5 days ago - at 02/06/2025 03:47PM

Bandwidth teams continue to investigate this incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes.

At this time, a temporary change has been implemented to return (4)774 rather than (4)752.

INVESTIGATING 5 days ago - at 02/06/2025 12:44PM

Bandwidth teams continue to investigate this incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes.

INVESTIGATING 5 days ago - at 02/05/2025 10:05PM

Bandwidth teams continue to investigate this incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes.

INVESTIGATING 6 days ago - at 02/05/2025 07:07PM

Bandwidth teams continue to investigate this incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes.

Teams are actively working with the impaired vendor to restore expected error codes.

INVESTIGATING 6 days ago - at 02/05/2025 01:27PM

Bandwidth teams continue to investigate this incident in partnership with the impacted vendor.

INVESTIGATING 6 days ago - at 02/05/2025 12:25AM

Bandwidth teams continue to investigate this incident in partnership with the impacted vendor.

INVESTIGATING 7 days ago - at 02/04/2025 07:18PM

Bandwidth teams continue to investigate this incident.

INVESTIGATING 7 days ago - at 02/04/2025 04:53PM

Bandwidth teams continue to investigate this incident.

INVESTIGATING 7 days ago - at 02/04/2025 02:56PM

Bandwidth teams have identified an incident impacting Unregistered 10DLC Messaging Traffic. Unregistered messaging traffic is being blocked with error codes (4)750 or (4)752 rather than the expected (4)476 or (4)773 codes. Teams are actively working to ensure the correct error code is provided for Unregistered 10DLC Traffic blocking.

Additional details on 10DLC Registration can be found on our support site.

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