Outage in Bandwidth

Incorrect MMS Media

Major

February 05, 2025 - Started about 8 hours ago
Official incident page

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Outage Details

Bandwidth teams are investigating an incident where incorrect media is delivered for inbound MMS messages for a sub-set of destinations.

Components affected

Bandwidth MMS Messaging (MM4)

Latest Updates ( sorted recent to last )

MONITORING about 2 hours ago - at 02/05/2025 12:08PM

Teams are observing expected Inbound MMS behavior and will continue to monitor for prolonged stability.

IDENTIFIED about 2 hours ago - at 02/05/2025 11:42AM

Teams have identified the source of this incident and are working to restore expected MMS behavior.

INVESTIGATING about 8 hours ago - at 02/05/2025 06:22AM

Bandwidth teams are investigating an incident where incorrect media is delivered for inbound MMS messages for a sub-set of destinations.

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