Outage in Bandwidth

Incorrect MMS Media

Resolved Major
February 05, 2025 - Started about 1 month ago - Lasted about 10 hours
Official incident page

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Outage Details

Bandwidth teams are investigating an incident where incorrect media is delivered for inbound MMS messages for a sub-set of destinations.
Components affected
Bandwidth MMS Messaging (MM4)
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/05/2025 04:05PM

This incident has been resolved.

MONITORING about 1 month ago - at 02/05/2025 12:08PM

Teams are observing expected Inbound MMS behavior and will continue to monitor for prolonged stability.

IDENTIFIED about 1 month ago - at 02/05/2025 11:42AM

Teams have identified the source of this incident and are working to restore expected MMS behavior.

INVESTIGATING about 1 month ago - at 02/05/2025 06:22AM

Bandwidth teams are investigating an incident where incorrect media is delivered for inbound MMS messages for a sub-set of destinations.

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