Outage in Bandwidth

10DLC Provisioning Impairment

Resolved Minor
March 07, 2025 - Started 8 months ago - Lasted 34 minutes
Official incident page

Incident Report

We're currently investigating an issue causing an impairment with provisioning 10DLC campaigns to numbers with one of our partners. Numbers will show not fully provisioned in the BW App. Relevant teams are engaged.
Components affected
Bandwidth Line Feature Management Bandwidth SMS Messaging (SMPP) Bandwidth REST APIs - HTTP SMS Messaging Bandwidth MMS Messaging (MM4) Bandwidth REST APIs - HTTP MMS Messaging

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/07/2025 04:51PM

Our partner has implemented mitigation and provisioning is functioning as expected at this time. We're considering this incident resolved.

INVESTIGATING 8 months ago - at 03/07/2025 04:21PM

We're currently investigating an issue causing an impairment with provisioning 10DLC campaigns to numbers with one of our partners. Numbers will show not fully provisioned in the BW App. Relevant teams are engaged.

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