Outage in Bandwidth

10DLC MMS

Resolved Minor
February 18, 2025 - Started 22 days ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating an incident causing some 10DLC MMS towards a specific carrier to fail.
Components affected
Bandwidth MMS Messaging (MM4)
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 02/20/2025 11:26PM

This incident has been resolved.

MONITORING 20 days ago - at 02/20/2025 03:03PM

We are continuing to monitor for stability.

MONITORING 21 days ago - at 02/20/2025 03:52AM

We are continuing to monitor for stability.

MONITORING 21 days ago - at 02/19/2025 08:47PM

We are continuing to monitor for stability.

MONITORING 21 days ago - at 02/19/2025 05:03PM

We are continuing to monitor for any further issues.

MONITORING 21 days ago - at 02/19/2025 05:00PM

Bandwidth has been advised by the impacted provider that the incident had cleared. Teams are monitoring for prolonged stability in messaging delivery.

IDENTIFIED 21 days ago - at 02/19/2025 04:02PM

Teams have identified the source of the incident and are continuing to work with the impacted vendor to bring about expected messaging behaviors.

IDENTIFIED 21 days ago - at 02/19/2025 01:06PM

Teams have identified the source of the incident and are working with the impacted vendor to bring about expected messaging behaviors.

INVESTIGATING 22 days ago - at 02/19/2025 03:36AM

We are continuing to investigate an incident causing some 10DLC MMS towards a specific carrier to fail with the carrier and our downstream provider.

INVESTIGATING 22 days ago - at 02/19/2025 01:33AM

We are continuing to investigate an incident causing some 10DLC MMS towards a specific carrier to fail.

INVESTIGATING 22 days ago - at 02/18/2025 10:45PM

We are currently investigating an incident causing some 10DLC MMS towards a specific carrier to fail.

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