Outage in Bandwidth

TF Messaging Provisioning Incident

Resolved Major

April 29, 2025 - Started 12 months ago - Lasted about 22 hours
Official incident page

Incident Report

We’re currently investigating an issue causing failed industry provisioning for TF numbers when they are added to BW accounts. Relevant teams are engaged.

Components affected

Bandwidth Toll Free MMS - Outbound Bandwidth Toll Free MMS - Inbound Bandwidth Toll-Free SMS - Outbound Bandwidth Line Feature Management Bandwidth Toll-Free SMS - Inbound

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/30/2025 08:48PM

We've confirmed stability and we're considering this incident resolved.

MONITORING 12 months ago - at 04/30/2025 07:51PM

A fix has been implemented to correct the remaining affected TFNs on our network. We're currently monitoring the situation to confirm everything is corrected.

IDENTIFIED 12 months ago - at 04/30/2025 01:43PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 months ago - at 04/30/2025 01:42AM

Reported numbers have been corrected at this time, but we are still working to deploy a fix for all affected numbers. That is currently scheduled for tomorrow, 4/30. Updates to follow at that time.

IDENTIFIED 12 months ago - at 04/30/2025 12:09AM

We’ve identified the issue and we’re in the process of deploying a fix.

INVESTIGATING 12 months ago - at 04/29/2025 10:49PM

We’re currently investigating an issue causing failed industry provisioning for TF numbers when they are added to BW accounts. Relevant teams are engaged.

Latest Bandwidth outages

Bandwidth App Incident - 2 days ago

Bandwidth App Incident - Registration Center - 3 days ago

Bandwidth App Incident - IP Provisioning - 3 days ago

10DLC Provisioning Delays - 4 days ago

SMS Delivery Delays- France - 4 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook