Outage in Bandwidth
BW US Voice Incident - Outbound Calling
Resolved Major
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Outage Details
We're currently investigating an incident with outbound call failures from the BW network. Customers are experiencing an increase in 404 failures for outbound traffic. Relevant teams are engaged.
Components affected
Bandwidth Outbound Calling (SIP) Bandwidth REST APIs - SIP Voice Bandwidth BXML Bandwidth REST APIs - HTTP Voice Bandwidth Toll-Free calling - Outbound (SIP)Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/01/2025 05:30PM
We’ve confirmed stability and we’re considering this incident resolved.
MONITORING
4 days ago - at 05/01/2025 03:20PM
We've deployed a fix and we're currently monitoring for stability.
IDENTIFIED
4 days ago - at 05/01/2025 02:25PM
We've identified the issue and we're working to deploy a fix.
INVESTIGATING
4 days ago - at 05/01/2025 01:29PM
We're currently investigating an incident with outbound call failures from the BW network. Customers are experiencing an increase in 404 failures for outbound traffic. Relevant teams are engaged.
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