Outage in Bandwidth

Intermittent SMS Delays to ATT

Resolved Minor

May 01, 2025 - Started 12 months ago - Lasted about 23 hours
Official incident page

Incident Report

We’ve identified an issue with ATT causing intermittent delays for SMS messages to their network. We’re directly engaged with the carrier and we’ll advise once we have further details.

Components affected

Bandwidth REST APIs - HTTP SMS Messaging Bandwidth Toll-Free SMS - Outbound Bandwidth SMS Messaging (SMPP)

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/02/2025 09:08PM

We've confirmed stability and we're considering this incident resolved.

MONITORING 12 months ago - at 05/02/2025 07:34PM

We are continuing to monitor for any further issues.

MONITORING 12 months ago - at 05/02/2025 03:52PM

We are continuing to monitor for any further issues.

MONITORING 12 months ago - at 05/02/2025 12:25PM

We’re continuing to monitor for stability and push the carrier to confirm they have resolved the underlying issue.

MONITORING 12 months ago - at 05/02/2025 02:52AM

The carrier has implemented a fix to increase capacity so messages are delivered on time. We’re confirming the fix is permanent and monitoring for stability.

IDENTIFIED 12 months ago - at 05/01/2025 10:01PM

We’ve identified an issue with ATT causing intermittent delays for SMS messages to their network. We’re directly engaged with the carrier and we’ll advise once we have further details.

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