Outage in Bandwidth
ATL and JFK Calling Incident
Minor
May 12, 2025 - Started about 6 hours ago
Official incident page
Official incident page
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Outage Details
Teams are investigating and incident where outbound calls to a specific carrier are not completing as expected.
Components affected
Bandwidth Outbound Calling (SIP)Latest Updates ( sorted recent to last )
MONITORING
about 2 hours ago - at 05/12/2025 08:16PM
Teams are observing expected calling behavior and will monitor for prolonged stability.
IDENTIFIED
about 3 hours ago - at 05/12/2025 07:08PM
Teams continue to work to restore expected calling behavior.
IDENTIFIED
about 6 hours ago - at 05/12/2025 04:39PM
Teams have identified the source of this incident, and are working to restore expected calling behaviors.
INVESTIGATING
about 6 hours ago - at 05/12/2025 04:08PM
Teams are investigating and incident where outbound calls to a specific carrier are not completing as expected.
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