Outage in Bandwidth
BW US Voice Network Incident - Canada Traffic
Resolved MajorIncident Report
We’re currently investigating an issue causing call failures for a small subset of outbound traffic to Canada. Relevant teams are engaged.
Components affected
Bandwidth REST APIs - HTTP Voice Bandwidth Toll-Free calling - Outbound (SIP) Bandwidth BXML Bandwidth REST APIs - SIP Voice Bandwidth Outbound Calling (SIP)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/11/2025 12:09AM
A fix was implemented and we’ve confirmed traffic has been restored. We’re considering this incident resolved.
IDENTIFIED
10 months ago - at 06/10/2025 11:09PM
The issue has been identified and we’re working to mitigate.
INVESTIGATING
10 months ago - at 06/10/2025 09:53PM
We are continuing to investigate this issue.
INVESTIGATING
10 months ago - at 06/10/2025 08:47PM
We’re currently investigating an issue causing call failures for a small subset of outbound traffic to Canada. Relevant teams are engaged.
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