Outage in Bandwidth

Provisioning Errors with 10DLC

Resolved Major
June 30, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

Bandwidth teams are investigating provisioning errors with 10DLC provisioning requests. These requests are not completing as expected.
Components affected
Bandwidth Line Feature Management
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/02/2025 01:20AM

This incident has been resolved.

MONITORING 3 months ago - at 07/01/2025 10:44PM

Expected provisioning behavior is being observed. We will continue to monitor for prolonged stability.

IDENTIFIED 3 months ago - at 07/01/2025 03:28PM

Teams have identified the source of this incident and are working to restore expected provisioning behavior.

IDENTIFIED 3 months ago - at 06/30/2025 10:10PM

Teams have identified the source of this incident and are working to restore expected provisioning behavior.

INVESTIGATING 3 months ago - at 06/30/2025 07:32PM

Teams continue to investigate this incident.

INVESTIGATING 3 months ago - at 06/30/2025 05:03PM

Teams continue to investigate this incident. This incident impacts the ability to assign a number to a campaign.

INVESTIGATING 3 months ago - at 06/30/2025 03:18PM

Bandwidth teams are investigating provisioning errors with 10DLC provisioning requests. These requests are not completing as expected.

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