Outage in Bandwidth
Network Maintenance - DFW Data Center - On going
Resolved Minor
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Outage Details
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance:
HTTP Voice / HTTP Messaging services
Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Components affected
Bandwidth REST APIs - HTTP Voice Bandwidth BXML Bandwidth REST APIs - HTTP Voice Bandwidth REST APIs - HTTP SMS Messaging Bandwidth Toll-Free calling - Outbound (SIP) Bandwidth Inbound Calling (SIP) Bandwidth REST APIs - HTTP MMS Messaging Bandwidth BXML Bandwidth Toll-Free SMS - Inbound Bandwidth 9-1-1 Call Routing Service Bandwidth Toll-Free calling - Inbound (SIP) Bandwidth REST APIs - SIP Voice Bandwidth SMS Messaging (SMPP) Bandwidth Outbound Calling (SIP) Bandwidth Toll-Free SMS - Outbound Bandwidth MMS Messaging (MM4) Bandwidth International Messaging (HTTP) Bandwidth Toll Free MMS - Outbound Bandwidth Toll Free MMS - Inbound Bandwidth REST APIs - SIP Voice Bandwidth DLR (Dynamic Location Routing)Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 07/19/2025 06:32PM
This maintenance has complete.
IDENTIFIED
about 12 hours ago - at 07/19/2025 05:56PM
This maintenance event remains underway.
IDENTIFIED
about 13 hours ago - at 07/19/2025 04:59PM
This maintenance event remains underway.
IDENTIFIED
about 14 hours ago - at 07/19/2025 03:34PM
This maintenance event remains underway.
IDENTIFIED
about 16 hours ago - at 07/19/2025 01:54PM
This maintenance event remains underway.
IDENTIFIED
about 17 hours ago - at 07/19/2025 12:40PM
Bandwidth is performing network maintenance in our DFW data center, this is on going maintenance from earlier. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.
SMS/MMS Messaging: We advise SMPP/MM4 customers to point their outbound message traffic to our LAX data center to avoid any service disruption.
The following services will not be impacted during the maintenance:
HTTP Voice / HTTP Messaging services
Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
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