Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Bandwidth

Outbound Toll Free SMS Delays

Resolved Minor
December 01, 2025 - Started 5 months ago - Lasted about 23 hours
Official incident page

Incident Report

Bandwidth teams are investigating an incident impacting outbound Toll Free SMS messages. Teams are working to restore expected delivery times.
Components affected
Bandwidth Toll-Free SMS - Outbound

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial
  • No credit card
  • 14-day trial
  • 2-minute setup
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/02/2025 04:43PM

This incident has been resolved.

MONITORING 5 months ago - at 12/02/2025 04:42AM

Teams are observing expected toll-free messaging deliverability. We will continue to monitor for prolonged stability.

IDENTIFIED 5 months ago - at 12/01/2025 10:41PM

Teams have identified the cause of this delay as an off-network incident. Bandwidth is engaging with the impaired vendor to restore expected timely Toll Free SMS delivery.

IDENTIFIED 5 months ago - at 12/01/2025 07:56PM

Teams have identified the cause of this delay as an off-network incident. Bandwidth is engaging with the impaired vendor to restore expected timely Toll Free SMS delivery.

INVESTIGATING 5 months ago - at 12/01/2025 06:11PM

Bandwidth teams are investigating an incident impacting outbound Toll Free SMS messages. Teams are working to restore expected delivery times.

Latest Bandwidth outages

Bandwidth App Incident - 3 days ago
Bandwidth App Incident - Registration Center - 3 days ago
Bandwidth App Incident - IP Provisioning - 4 days ago
10DLC Provisioning Delays - 4 days ago
SMS Delivery Delays- France - 4 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook