Outage in Bandwidth
Outbound Toll Free SMS Delays
Resolved MinorIncident Report
Bandwidth teams are investigating an incident impacting outbound Toll Free SMS messages. Teams are working to restore expected delivery times.
Components affected
Bandwidth Toll-Free SMS - OutboundNeed to monitor Bandwidth outages?
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 12/02/2025 04:43PM
This incident has been resolved.
MONITORING
4 days ago - at 12/02/2025 04:42AM
Teams are observing expected toll-free messaging deliverability. We will continue to monitor for prolonged stability.
IDENTIFIED
4 days ago - at 12/01/2025 10:41PM
Teams have identified the cause of this delay as an off-network incident. Bandwidth is engaging with the impaired vendor to restore expected timely Toll Free SMS delivery.
IDENTIFIED
4 days ago - at 12/01/2025 07:56PM
Teams have identified the cause of this delay as an off-network incident. Bandwidth is engaging with the impaired vendor to restore expected timely Toll Free SMS delivery.
INVESTIGATING
5 days ago - at 12/01/2025 06:11PM
Bandwidth teams are investigating an incident impacting outbound Toll Free SMS messages. Teams are working to restore expected delivery times.
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