Outage in Bandwidth
EVS Portal and CNAM API Incident
Resolved MajorIncident Report
Bandwidth teams are investigating an incident impacting EVS (911) Portal access, associated provisioning actions and, CNAM API responses.
Emergency voice traffic is not impacted.
Components affected
Bandwidth 9-1-1 Provisioning Service Bandwidth Inbound Calling - Caller ID Lookup (CNAM)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/08/2025 12:23PM
This incident has been resolved.
MONITORING
4 months ago - at 12/07/2025 11:52PM
Teams are observing expected network behavior. We will monitor for prolonged stability.
IDENTIFIED
4 months ago - at 12/07/2025 05:29PM
Teams have identified the source of this incident and are working to restore services.
INVESTIGATING
4 months ago - at 12/07/2025 04:47PM
Bandwidth teams are investigating an incident impacting EVS (911) Portal access, associated provisioning actions and, CNAM API responses.
Emergency voice traffic is not impacted.
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