Outage in Bandwidth
Verizon Wireless Messaging Incident
Resolved MinorIncident Report
Bandwidth teams are investigating an off-network incident where we are observing an increase in 4720 messaging error codes. These error codes are intermittent at this time.
Components affected
Bandwidth SMS Messaging (SMPP) Bandwidth MMS Messaging (MM4) Bandwidth REST APIs - HTTP SMS Messaging Bandwidth REST APIs - HTTP MMS MessagingNeed to monitor Bandwidth outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 02/05/2026 11:42PM
This incident has been resolved.
MONITORING
about 1 month ago - at 02/04/2026 12:28PM
Teams are observing expected messaging behavior, we remain engaged with the impacted industry provider, and will monitor for stability.
IDENTIFIED
about 2 months ago - at 01/29/2026 07:25PM
Bandwidth teams have identified the source of this incident as an off-network incident, however we are observing a very low impact on messaging traffic. Bandwidth continues to engage with this industry partner to restore expected messaging behavior.
IDENTIFIED
about 2 months ago - at 01/28/2026 08:35PM
Bandwidth teams have identified the source of this incident as an off-network incident, however we are observing a very low impact on messaging traffic. Bandwidth continues to engage with this industry partner to restore expected messaging behavior.
IDENTIFIED
about 2 months ago - at 01/26/2026 05:03PM
Bandwidth teams have identified the source of this incident as an off-network incident, however we are observing a very low impact on messaging traffic. Bandwidth continues to engage with this industry partner to restore expected messaging behavior.
IDENTIFIED
about 2 months ago - at 01/23/2026 07:45PM
Bandwidth teams have identified the source of this incident as an off-network incident, however we are observing a very low impact on messaging traffic. Bandwidth continues to engage with this industry partner to restore expected messaging behavior.
IDENTIFIED
about 2 months ago - at 01/22/2026 06:45PM
Bandwidth teams have identified the source of this incident as an off-network incident, however we are observing a very low impact on messaging traffic.
IDENTIFIED
about 2 months ago - at 01/22/2026 04:10PM
Bandwidth teams have identified the source of this incident as an off-network incident. Messages to Verizon destinations continue to not process as expected. Teams remained engaged with industry partners.
IDENTIFIED
about 2 months ago - at 01/22/2026 01:18AM
Bandwidth teams have identified the source of this incident as an off-network incident. Messages to Verizon destinations continue to not process as expected.
INVESTIGATING
about 2 months ago - at 01/21/2026 10:30PM
Bandwidth teams continue to investigate an off network incident impacting outbound messages to the Verizon destinations. Customers will see messages fail with a 4720 error code.
INVESTIGATING
about 2 months ago - at 01/21/2026 09:31PM
Bandwidth teams are investigating an off-network incident where we are observing an increase in 4720 messaging error codes. These error codes are intermittent at this time.
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