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Outage in Bandwidth

Toll Free Verification API Incident

Resolved Major
February 20, 2026 - Started 6 days ago - Lasted about 7 hours
Official incident page

Incident Report

Bandwidth teams have identified an incident where some Toll Free verification API requests may not complete as expected or request unexpected requirements (alpha 3 where alpha 2 should be accepted). Teams are working to restore expected functionality.
Components affected
Bandwidth Line Feature Management

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 02/21/2026 04:52AM

This incident has been resolved.

INVESTIGATING 6 days ago - at 02/20/2026 10:08PM

Bandwidth teams have identified an incident where some Toll Free verification API requests may not complete as expected or request unexpected requirements (alpha 3 where alpha 2 should be accepted). Teams are working to restore expected functionality.

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