An incident affected outbound SMS and MMS messaging services, causing customers to experience increased 476 errors on fully provisioned 10DLC numbers. The issue impacted SMS Messaging (SMPP), MMS Messaging (MM4), and Line Feature Management components for 2.2 hours before being resolved. Teams monitored the services to ensure stability after implementing the fix.
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This incident has been resolved.
Teams are observing expected messaging behavior and will monitor for prolonged stability.
Teams are investigating an incident impacting outbound SMS and MMS messaging. Customers may experience increased (4)476 errors on fully provisioned 10DLC numbers.
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