Outage in Bandwidth
Outbound Messaging 10DLC Incident
Resolved MinorIncident Report
Summary AI Generated
An incident affected outbound SMS and MMS messaging services, causing customers to experience increased 476 errors on fully provisioned 10DLC numbers. The issue impacted SMS Messaging (SMPP), MMS Messaging (MM4), and Line Feature Management components for 2.2 hours before being resolved. Teams monitored the services to ensure stability after implementing the fix.
Teams are investigating an incident impacting outbound SMS and MMS messaging. Customers may experience increased (4)476 errors on fully provisioned 10DLC numbers.
Components affected
Bandwidth SMS Messaging (SMPP) Bandwidth MMS Messaging (MM4) Bandwidth Line Feature ManagementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/12/2026 10:22PM
This incident has been resolved.
MONITORING
1 day ago - at 05/12/2026 09:47PM
Teams are observing expected messaging behavior and will monitor for prolonged stability.
INVESTIGATING
1 day ago - at 05/12/2026 08:13PM
Teams are investigating an incident impacting outbound SMS and MMS messaging. Customers may experience increased (4)476 errors on fully provisioned 10DLC numbers.
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