Outage in Bandwidth
Off Net Port Order Activation Delays
Resolved MajorIncident Report
Summary AI Generated
Bandwidth experienced a major incident lasting approximately 6.6 hours in which off-net port order activations were delayed, affecting the Number Porting component. The impacted third-party provider identified the root cause during the incident and worked to restore normal behavior. The incident was fully resolved by the end of the day.
Bandwidth teams are investigating off net port order activation delays. Teams are working with the impacted provider to bring about timely activation for these orders.
Components affected
Bandwidth Number PortingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/17/2026 11:24PM
This incident has been resolved.
IDENTIFIED
3 days ago - at 08/17/2026 09:06PM
This particular provider has identified the source of the incident and is working to restore expected behavior.
INVESTIGATING
3 days ago - at 08/17/2026 04:50PM
Bandwidth teams are investigating off net port order activation delays. Teams are working with the impacted provider to bring about timely activation for these orders.
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