Outage in Bandwidth
Off Net Port Order Delays
Resolved MajorIncident Report
Summary AI Generated
Bandwidth experienced a major incident lasting approximately 7.6 hours in which off-network port orders failed to activate at their expected times due to an issue with an external carrier. Number porting was affected, causing delays in order activations for some off-net numbers. The incident was resolved after teams coordinated with the impacted carrier to restore expected port order behavior.
Bandwidth teams have identified an off-network incident impacting the timely activation of port orders for some off net numbers. These orders may not activate at the expected time. Teams are working with the impacted carrier to bring about expected order activations.
Components affected
Bandwidth Number PortingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/20/2026 09:39PM
This incident has been resolved.
MONITORING
7 days ago - at 08/20/2026 06:10PM
Teams are observing expected port order behavior. We will monitor for stability.
INVESTIGATING
7 days ago - at 08/20/2026 02:05PM
Bandwidth teams have identified an off-network incident impacting the timely activation of port orders for some off net numbers. These orders may not activate at the expected time. Teams are working with the impacted carrier to bring about expected order activations.
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