Bandwidth experienced a minor, 4.2-hour incident affecting outbound SMS delivery to T-Mobile subscribers via SMPP, causing irregular delivery and inconsistent delivery times. The issue was traced to an off-network event outside of Bandwidth's infrastructure. Delivery returned to normal and the incident was resolved after a period of monitoring for stability.
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This incident has been resolved.
Teams are observing expected delivery. We will monitor for stability.
Bandwidth teams have identified an off network event in which SMS messages destined to T-Mobile subscribers may experience irregular delivery with inconsistent delivery times.
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