Outage in Bandwidth
Bandwidth International Market Impairment - Thailand
Resolved MajorIncident Report
Summary AI Generated
Bandwidth experienced a network impairment in Thailand lasting approximately 2.6 hours that disrupted voice traffic due to an SSL certificate issue with their carrier. Engineers worked with the carrier to complete repairs, and full service restoration was confirmed once all fixes were finalized.
We are investigating a network impairment in Thailand with our carrier affecting voice traffic. We are currently working with our carrier for resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/01/2026 11:11AM
Final: Our carrier has completed all necessary repairs (SSL certificate update) and Bandwidth can confirm all services are restored. This incident is being resolved.
Start Time: 2026-09-01 07:11:00 UTC
End Time: 2026-09-01 08:55:00 UTC
MONITORING
2 days ago - at 09/01/2026 10:09AM
We have observed services in Thailand have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
INVESTIGATING
2 days ago - at 09/01/2026 08:40AM
We are investigating a network impairment in Thailand with our carrier affecting voice traffic. We are currently working with our carrier for resolution.
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