Outage in Bandwidth
Bandwidth Local Market Impairment - 974 - Rochester, NY
Resolved MajorIncident Report
Summary AI Generated
Bandwidth experienced a network impairment in the Rochester, NY local market (974) that affected a portion of calls for approximately 2.5 hours. The issue stemmed from a carrier-side problem, which Bandwidth worked with their carrier to address. Services recovered during the incident window, and all repairs were confirmed complete upon resolution.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/07/2026 10:03AM
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
MONITORING
2 days ago - at 09/07/2026 09:15AM
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
INVESTIGATING
2 days ago - at 09/07/2026 07:35AM
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
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