Outage in Bandwidth
Bandwidth Local Market Impairment - 974 - Rochester, NY
Resolved MajorIncident Report
Summary AI Generated
**Bandwidth Local Market Impairment – Rochester, NY** On September 13, 2026, Bandwidth experienced a network impairment in the Rochester, NY market (Local Market 974) that affected a portion of calls for approximately 30 minutes. The issue was traced to a carrier-level problem, and Bandwidth worked with the carrier to implement repairs. All services were fully restored by 5:55 PM ET, resolving the incident.
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/13/2026 09:55PM
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.
INVESTIGATING
2 days ago - at 09/13/2026 09:26PM
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
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