Outage in Bandwidth
Inbound MMS Messaging Incident
Resolved MinorIncident Report
Summary AI Generated
A subset of inbound MMS messages were incorrectly delivered as group messages containing unrelated content and unintended participants, affecting MMS Messaging (MM4). The incident lasted approximately 2 hours while Bandwidth investigated and worked with messaging partners toward resolution.
We are aware of an issue affecting a subset of inbound MMS messages. Impacted customers may observe inbound MMS being delivered as unexpected group messages containing unrelated content or participants. We are actively investigating and working with our messaging partners toward resolution. Updates will be provided as more information becomes available.
Components affected
Bandwidth MMS Messaging (MM4)Trusted by 1,000+ teams
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INVESTIGATING
3 days ago - at 09/25/2026 12:10AM
We are aware of an issue affecting a subset of inbound MMS messages. Impacted customers may observe inbound MMS being delivered as unexpected group messages containing unrelated content or participants. We are actively investigating and working with our messaging partners toward resolution. Updates will be provided as more information becomes available.
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