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Outage in Bandwidth

Toll-Free Port Activation Incident

Resolved Minor
October 23, 2026 - Started 4 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Bandwidth experienced a 2.8-hour incident where Toll-Free port activations intermittently failed with unexpected error codes, affecting the Number Porting component. Teams investigated and restored expected activation behavior, monitoring for stability before confirming full resolution.

Bandwidth teams are investigating intermittent port activation failures for Toll-Free ports. These orders may fail with an unexpected error code.
Components affected
Bandwidth Number Porting

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/23/2026 02:57PM

This incident has been resolved.

MONITORING 4 days ago - at 10/23/2026 01:40PM

Teams are observing expected port activations and will continue to monitor for stability.

INVESTIGATING 4 days ago - at 10/23/2026 12:11PM

Bandwidth teams are investigating intermittent port activation failures for Toll-Free ports. These orders may fail with an unexpected error code.

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