Outage in Banked

Issue related to reuse of idempotency key

Resolved Minor
July 17, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

we are investigating an issue related to reuse of idempotency keys older than 30 days creating errors
Components affected
Banked API Banked API Banked API Banked API Banked API
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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/17/2025 06:59AM

This incident has been resolved.

IDENTIFIED 3 months ago - at 07/17/2025 06:43AM

This issue is affecting only affecting the retry of payments older than one month

IDENTIFIED 3 months ago - at 07/17/2025 06:18AM

We are still working on the fix

IDENTIFIED 3 months ago - at 07/17/2025 06:01AM

We have identified the root cause and are working on a fix

INVESTIGATING 3 months ago - at 07/17/2025 05:38AM

we are investigating an issue related to reuse of idempotency keys older than 30 days creating errors

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