Outage in Banxa
Issues with Order Creation
Resolved Minor
June 04, 2026 - Started 15 days ago
- Lasted about 1 hour
Incident Report
We are currently investigating an issue where order creation is failing for a subset of transactions. Some users may experience errors when attempting to place new orders.
Our team has identified a potential cause and is actively preparing a fix to restore full functionality as quickly as possible.
We apologize for the inconvenience and will provide another update as soon as more information becomes available or the fix is deployed.
Components affected
Banxa API Services Banxa On-Ramp Banxa Off-Ramp Banxa Identity Verification Service Banxa Fiat Payment Banxa Digital Currency Fulfilment Banxa NFT Checkout Banxa Merchant Portal Banxa Fraud AnalysisTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
15 days ago - at 06/04/2026 11:14AM
A fix has been successfully deployed, and our team is actively monitoring the results.
We will provide a final update once we have confirmed full system stability.
IDENTIFIED
15 days ago - at 06/04/2026 11:01AM
The issue has been identified and a fix is being deployed.
INVESTIGATING
15 days ago - at 06/04/2026 10:31AM
We are currently investigating an issue where order creation is failing for a subset of transactions. Some users may experience errors when attempting to place new orders.
Our team has identified a potential cause and is actively preparing a fix to restore full functionality as quickly as possible.
We apologize for the inconvenience and will provide another update as soon as more information becomes available or the fix is deployed.
Latest Banxa outages
API Services Outage - 21 days ago
Intermittent Failures on API Services - 24 days ago
Increased response times and intermittent failures - about 1 month ago
Elevated Response Times on some Endpoints - about 2 months ago
Performance Degradation Issues - 2 months ago
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