Outage in Barracuda Networks

Delay in mail delivery for Email Gateway Defense and Cloud Protection Layer customers

Resolved Minor
December 05, 2022 - Started almost 3 years ago - Lasted about 19 hours
Official incident page

Incident Report

A couple of hours ago, our public cloud provider was down. This has been since resolved. However, there is a delay in mail delivery for our Email Gateway Defense and Cloud Protection Layer customers. We are monitoring as the systems catch up. There should not be a delay of more than a few hours. For customers in the US region, you may not be able to access these applications or may see an interruption in service.
Components affected
Barracuda Networks Cloud Protection Layer for ESG Barracuda Networks Mail Delivery

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/06/2022 05:07PM

This incident has been resolved.

MONITORING almost 3 years ago - at 12/05/2022 10:37PM

We are continuing to monitor for any further issues.

MONITORING almost 3 years ago - at 12/05/2022 10:24PM

A couple of hours ago, our public cloud provider was down. This has been since resolved. However, there is a delay in mail delivery for our Email Gateway Defense and Cloud Protection Layer customers. We are monitoring as the systems catch up. There should not be a delay of more than a few hours. For customers in the US region, you may not be able to access these applications or may see an interruption in service.

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