Outage in Barracuda Networks

WAF-as-a-Service: Logs not populating on the UI

Resolved Minor
October 05, 2023 - Started about 2 years ago - Lasted about 19 hours
Official incident page

Incident Report

Noticing an issue with log propagation and showing up on the Management GUI - we are actively looking into this issue and will update once we have a fix.
Components affected
Barracuda Networks Management Web UI
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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/06/2023 09:46AM

Marking this as resolved as log propagation and GUI updates are back to normal for the past 8+ hrs.

MONITORING about 2 years ago - at 10/06/2023 02:16AM

The issue has been fixed and we are now monitoring the status for some time before marking this as Resolved.

IDENTIFIED about 2 years ago - at 10/05/2023 04:08PM

The issue has been identified as being related to the WAFaaS outage reported earlier which caused a huge buildup of logs to be processed - we have scaled up our infrastructure to handle the backlog quickly and effectively but it will take time to return to real-time processing.

INVESTIGATING about 2 years ago - at 10/05/2023 02:22PM

Noticing an issue with log propagation and showing up on the Management GUI - we are actively looking into this issue and will update once we have a fix.

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