Outage in Barracuda Networks

WAF-as-a-Service: Log Propagation delays

Resolved Minor
November 16, 2023 - Started almost 2 years ago - Lasted 3 days
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Barracuda Networks Configuration Propagation Barracuda Networks Traffic Processing

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/20/2023 04:38AM

The log propagation delays have been resolved and we are operating at optimal capacity.

MONITORING almost 2 years ago - at 11/19/2023 01:44AM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 11/18/2023 02:23AM

The config propagation issues have been resolved. The logging backlog is also looking good and we should be caught up to real-time soon.

MONITORING almost 2 years ago - at 11/17/2023 05:13PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 11/17/2023 04:15PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 11/17/2023 02:20PM

The issue has been identified and a fix is being implemented.

MONITORING almost 2 years ago - at 11/17/2023 08:50AM

Configuration propagation issues are fluctuating across multiple accounts - updating the status to reflect the behavior.

MONITORING almost 2 years ago - at 11/17/2023 06:58AM

Configuration propagation issues are fixed. We are working on clearing the backlog observed in logs, which could take a few hours.

MONITORING almost 2 years ago - at 11/17/2023 06:22AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 11/17/2023 05:12AM

Observing configuration errors as well. We are actively working with Microsoft to fix the issue with the logging.

IDENTIFIED almost 2 years ago - at 11/17/2023 03:39AM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 11/16/2023 10:48PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 11/16/2023 09:58PM

We are currently investigating this issue.

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