Outage in Barracuda Networks

ConnectWise Manage Billing

Resolved Major
November 22, 2023 - Started almost 2 years ago - Lasted 1 day
Official incident page

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Outage Details

We are aware that Barracuda MSP Partners are not receiving ConnectWise Manage Billing Updates. We are investigating the issue and working towards a resolution. We sincerely apologize for any inconvenience that this may cause to you. For assistance, please contact Barracuda MSP Partner Support.
Components affected
Barracuda Networks ECHOplatform
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/24/2023 01:43AM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/22/2023 07:05PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 11/22/2023 03:03PM

We are aware that Barracuda MSP Partners are not receiving ConnectWise Manage Billing Updates. We are investigating the issue and working towards a resolution. We sincerely apologize for any inconvenience that this may cause to you. For assistance, please contact Barracuda MSP Partner Support.

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