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Outage in Barracuda Networks

Customers Unable to Authenticate to BCC

Resolved Major
June 04, 2025 - Started 11 months ago - Lasted 7 minutes
Official incident page

Incident Report

Version 5.18 was rolled out and caused the outage. 5.18 has been rolled back, authentication should work correctly now.
Components affected
Barracuda Networks Cloud Control

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RESOLVED 11 months ago - at 06/04/2025 05:11PM

Per support the issue is resolved with the rollback. CIS will continue to monitor.

MONITORING 11 months ago - at 06/04/2025 05:08PM

Version 5.18 was rolled out and caused the outage. 5.18 has been rolled back, authentication should work correctly now.

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