Barracuda XDR experienced a temporary disruption to Email Security Events ingestion in the US region during a scheduled system upgrade to the data streaming solution. The outage lasted approximately 77 minutes (22:48–00:06 UTC), though the overall maintenance window extended to around 3.3 hours. The upgrade was successfully completed and the service was fully restored as of 00:06 UTC on June 23, 2026.
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We have successfully completed the scheduled system upgrade for the Email Security Events ingestion service in the US region. During the upgrade window, there was a temporary disruption in event ingestion from 06/22/2026 22:48:50 UTC to 06/23/2026 00:06:00 UTC.
We acknowledge the potential impact this interruption may have had on your business operations and would like to assure you that the service has now been fully restored and is operating normally.
Our engineering team will be conducting a scheduled system upgrade to the data streaming solution that supports the Email Security Events Ingestion Service. This maintenance window is expected to be completed within one hour. We anticipate minimal disruption to the affected ingestion service during this period.
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