Outage in Barracuda Networks
Mail processing delayed in US region
Resolved MinorIncident Report
Summary AI Generated
Barracuda Cloud Archiving Service experienced a 15.6-hour mail processing delay affecting US region customers, caused by a datacenter device failure. While all mail was successfully received and stored throughout the incident, items were not visible in search results. The issue has been resolved, with deferred mail now fully processed and available for search.
The Barracuda Cloud Archiving Service is experiencing delayed mail processing for customers in the US region. All items are successfully received and stored, but new mail items may not be visible in search results. An engineering investigation is in progress & updates will follow as soon as information is available.
Components affected
Barracuda Networks Mail ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 07/02/2026 03:11PM
The engineering investigation is complete. The incident was caused by a datacenter device failure which has been addressed. Mail items which were deferred during the incident are now processed and available for search.
INVESTIGATING
16 days ago - at 07/02/2026 01:40AM
Mail processing service has been restored, but investigation is ongoing. We will provide further information as it becomes available.
INVESTIGATING
16 days ago - at 07/01/2026 11:40PM
The Barracuda Cloud Archiving Service is experiencing delayed mail processing for customers in the US region. All items are successfully received and stored, but new mail items may not be visible in search results. An engineering investigation is in progress & updates will follow as soon as information is available.
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