Outage in Barracuda Networks
Barracuda XDR - Service Disruption on datasources visibility in dashboard
Resolved MinorIncident Report
Summary AI Generated
Barracuda XDR experienced a 26.5-hour disruption affecting the visibility of Cloud, Endpoint, and Email data sources within the XDR Dashboard, caused by a failure in API communication with the data lake. As a result, log degradation alerts generated since July 4th were incorrectly flagged as false positives, though event ingestion and signal detection remained unaffected. The engineering team deployed a fix on July 7th, restoring full data source visibility and resolving the incident.
Barracuda XDR is currently experiencing an issue that is impacting the visibility of data sources within the XDR Dashboard (CSD). Consequently, log degradation alerts generated since July 4th may be incorrectly reported as false positives. The affected data sources include Cloud, Endpoint, and Email integrations.
Our Engineering team has identified the root cause as a failure in the API communication with the data lake and is actively working to implement a resolution. We recognize the potential impact this issue may have on your operations and are committed to restoring full functionality as quickly as possible.
We would also like to confirm that this issue does not affect event ingestion or signal detection capabilities within the XDR platform.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/07/2026 05:40PM
This incident has been resolved, and the visibility of impacted data sources within the XDR dashboard (CSD) is now fully operational
MONITORING
10 days ago - at 07/07/2026 05:24PM
We have successfully implemented a solution to address the data source visibility issue within the XDR Dashboard. We will continue to monitor the system to ensure it is fully operational.
IDENTIFIED
11 days ago - at 07/06/2026 03:15PM
Barracuda XDR is currently experiencing an issue that is impacting the visibility of data sources within the XDR Dashboard (CSD). Consequently, log degradation alerts generated since July 4th may be incorrectly reported as false positives. The affected data sources include Cloud, Endpoint, and Email integrations.
Our Engineering team has identified the root cause as a failure in the API communication with the data lake and is actively working to implement a resolution. We recognize the potential impact this issue may have on your operations and are committed to restoring full functionality as quickly as possible.
We would also like to confirm that this issue does not affect event ingestion or signal detection capabilities within the XDR platform.
Latest Barracuda Networks outages
SAT Main Website Unavailable - 11 days ago
Email Gateway Defense attachment file scanning partially impacted in the Australia region - 16 days ago
Mail processing delayed in US region - 16 days ago
Barracuda Appliance Control : Configuration Backup to Cloud – Service Disruption - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
