Outage in Barracuda Networks
Barracuda XDR - Service Disruption on o365 event ingestion
Resolved MinorIncident Report
Summary AI Generated
Barracuda XDR experienced an intermittent disruption to Microsoft O365 event ingestion starting at 06:30 UTC on October 2, lasting approximately 7.2 hours. The issue caused older events from September 29 to be re-ingested, resulting in duplicate or redundant alert notifications for affected users. The engineering team identified the root cause and resolved the incident by 20:44 UTC, fully restoring O365 event ingestion and alert notifications.
Barracuda XDR is currently experiencing an intermittent service disruption affecting Microsoft O365 event ingestion since 06:30 UTC on 2 October. As a result, some older events from 29 September were ingested, which may have generated duplicate or redundant alert notifications.
Our engineering team has identified the root cause and implemented the necessary corrective actions to restore normal service operations. Please accept our apologies for any inconvenience this may have caused, particularly with regard to the duplicate or redundant alert notifications. Our team is working diligently to restore full functionality at the earliest.
We will continue to provide updates as progress is made and will notify you once all affected functionality has been fully restored. We appreciate your patience, understanding, and continued support during this time.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/02/2026 08:44PM
This incident has been resolved, and the o365 events ingestion and alerts notification are now fully operational
MONITORING
2 days ago - at 10/02/2026 01:35PM
Barracuda XDR is currently experiencing an intermittent service disruption affecting Microsoft O365 event ingestion since 06:30 UTC on 2 October. As a result, some older events from 29 September were ingested, which may have generated duplicate or redundant alert notifications.
Our engineering team has identified the root cause and implemented the necessary corrective actions to restore normal service operations. Please accept our apologies for any inconvenience this may have caused, particularly with regard to the duplicate or redundant alert notifications. Our team is working diligently to restore full functionality at the earliest.
We will continue to provide updates as progress is made and will notify you once all affected functionality has been fully restored. We appreciate your patience, understanding, and continued support during this time.
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