Outage in Batch
Data ingestion and Trigger campaigns delays
Resolved MinorIncident Report
Since 13:00 UTC, we experience up to 45 minutes delays on Data ingestion and Trigger campaigns delivery. The root cause of the issue has been identified at 13:35 UTC and a fix is being implemented.
Components affected
Batch SDK Batch Push campaigns Batch Inbox Batch Custom attributes Batch Custom Data APINeed to monitor Batch outages?
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Latest Updates ( sorted recent to last )
MONITORING
almost 4 years ago - at 03/03/2022 02:32PM
We are continuing to monitor for any further issues.
MONITORING
almost 4 years ago - at 03/03/2022 02:14PM
We are continuing to monitor for any further issues.
MONITORING
almost 4 years ago - at 03/03/2022 02:01PM
A fix has been implemented and we are monitoring the results. Trigger campaigns performance is back to normal since 13:50 UTC. We are still observing minor delays on incoming Data ingestion.
IDENTIFIED
almost 4 years ago - at 03/03/2022 01:50PM
Since 13:00 UTC, we experience up to 45 minutes delays on Data ingestion and Trigger campaigns delivery. The root cause of the issue has been identified at 13:35 UTC and a fix is being implemented.
Latest Batch outages
Profile updates and custom events processing delays on CEP - 3 months ago
CEP Automation triggers may stall in specific workflows - 4 months ago
CEP & MEP Delivery Issues - 4 months ago
Delays in CEP automation triggers (Push, Email & SMS) - 5 months ago
Open Push Event Indexing Issue on CEP Platform - 5 months ago
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