Outage in Beamery

(Prod US) - Error message when editing Campaigns (v1) or adding Email Templates

Resolved Minor
February 18, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Customers attempting to add Email Templates under Settings or attempting to edit a Campaign using the v1 editor will receive an error message. The functionality of creating email templates and editing campaigns is not impacted and the error can be ignored. The team are investigating.
Components affected
Beamery Marketing Beamery CRM
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/18/2025 10:12AM

This incident has been resolved.

MONITORING 2 months ago - at 02/18/2025 09:38AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 02/18/2025 09:20AM

Customers attempting to add Email Templates under Settings or attempting to edit a Campaign using the v1 editor will receive an error message. The functionality of creating email templates and editing campaigns is not impacted and the error can be ignored.

The team are investigating.

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