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Outage in Beanworks

Quadient AP in maintenance mode – critical security upgrade

Resolved Major
October 21, 2026 - Started 22 days ago - Lasted about 8 hours
Official incident page

Incident Report

Quadient AP is temporarily unavailable due to urgent security maintenance. We expect the service to be fully restored within the next few hours. No action is required on your side. We apologize for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 10/22/2026 12:10AM

The maintenance window is now closed, all systems confirmed operational.
Thank you for your patience and understanding.

MONITORING 22 days ago - at 10/21/2026 09:10PM

The maintenance is now complete, and the service is back up and running.
We will monitor the situation to ensure it operates normally.
Thank you for your patience.

IDENTIFIED 22 days ago - at 10/21/2026 08:29PM

Quadient AP is temporarily unavailable due to urgent security maintenance. We expect the service to be fully restored within the next few hours. No action is required on your side. We apologize for the inconvenience.
Update:
We started the verification of the changes, the last phase of the maintenance.
Once completed successfully, access to Quadient AP will be restored.
Thank you for your patience.

IDENTIFIED 22 days ago - at 10/21/2026 05:40PM

Quadient AP is temporarily unavailable due to urgent security maintenance. We expect the service to be fully restored within the next few hours. No action is required on your side. We apologize for the inconvenience.
Update:
The maintenance is still in progress, and the application is unavailable until completed.
The processing of transactions is paused, but all delayed transactions will be processed once the service is restored.

INVESTIGATING 22 days ago - at 10/21/2026 04:30PM

Quadient AP is temporarily unavailable due to urgent security maintenance. We expect the service to be fully restored within the next few hours. No action is required on your side. We apologize for the inconvenience.

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