Outage in BEE Plugin

Brief Downtime 11/4 7:05 PSDT-7:20 PSDT

Resolved Minor
November 04, 2021 - Started almost 4 years ago - Lasted 5 months
Official incident page

Incident Report

From 07:05 PSDT to 07:20 PSDT, we experienced an outage. During this time, requests to load the editor were either delayed or would fail and give 403 errors. We do apologize for the inconvenience this may have caused. Upon further inspection, this was a result of an issue with a code deployment and the latest version of the code not being available for the editor to load. We do take these matters very seriously and have already added further safeguards to prevent this from happening in the future. We're also hard at work developing closer to real time alerts for any down time in the future as a result of customer feedback.

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Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 11/04/2021 08:45PM

From 07:05 PSDT to 07:20 PSDT, we experienced an outage. During this time, requests to load the editor were either delayed or would fail and give 403 errors. We do apologize for the inconvenience this may have caused.

Upon further inspection, this was a result of an issue with a code deployment and the latest version of the code not being available for the editor to load.

We do take these matters very seriously and have already added further safeguards to prevent this from happening in the future. We're also hard at work developing closer to real time alerts for any down time in the future as a result of customer feedback.

Latest BEE Plugin outages

Coediting issues - 1 day ago
Partial Outage (co-editing) - about 1 month ago
Co-editing functionality issue - 8 months ago
Partial Outage – Login Issues (403 & 504 Errors) - 8 months ago
CDN Degraded Performance - 11 months ago

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