Outage in BEE Plugin

Co-editing functionality issue

Resolved Major
March 11, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue with our service that powers our Co-editing functionality. As a result, customers using Co-editing are currently unable to launch the builder. Our team is already actively working to resolve the issue, and we will provide updates as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/11/2025 06:59PM

The issue has been mitigated by rolling back the impacted component, and all services are now stable. While the immediate incident is resolved, we will be conducting further work to ensure a long-term fix and prevent recurrence.

MONITORING about 2 months ago - at 03/11/2025 06:33PM

The co-editing functionality is now working again. The service issue has been resolved. We are monitoring the service closely to ensure it continues functioning as expected.

IDENTIFIED about 2 months ago - at 03/11/2025 06:16PM

We have identified the cause of the issue with the service powering the Co-editing functionality. Our team is actively working on a solution and will provide further updates shortly.

INVESTIGATING about 2 months ago - at 03/11/2025 05:35PM

We are currently investigating an issue with our service that powers our Co-editing functionality. As a result, customers using Co-editing are currently unable to launch the builder.

Our team is already actively working to resolve the issue, and we will provide updates as soon as we have more information.

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