Outage in Bentley Systems

Microsoft Azure-West Europe-Virtual Machines are down

Resolved Major
October 20, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Microsoft Team is currently investigating an issue. Some users may be having trouble Connectivity issue while accessing Virtual Machines or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding. https://portal.azure.com/#view/Microsoft_Azure_Health/AzureHealthBrowseBlade/~/serviceIssues
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/20/2023 11:55AM

This incident has been resolved and Microsoft Azure-West Europe is now working normally.
Thank you for your cooperation.

MONITORING about 1 year ago - at 10/20/2023 09:26AM

Microsoft Team has been working quickly to restore full functionality to the Connectivity issue while accessing Virtual Machines and team have implemented a fix. We are now monitoring the system for stability and customer experience.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

IDENTIFIED about 1 year ago - at 10/20/2023 08:49AM

Microsoft Team have identified the root cause of the Connectivity issue while accessing Virtual Machines

Microsoft team is working on to resolve the issue and restore full functionality as soon as possible. We will provide updates as we learn more and once a fix is implemented.

INVESTIGATING about 1 year ago - at 10/20/2023 08:17AM

Microsoft Team is currently investigating an issue. Some users may be having trouble Connectivity issue while accessing Virtual Machines or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

https://portal.azure.com/#view/Microsoft_Azure_Health/AzureHealthBrowseBlade/~/serviceIssues

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