Outage in Bentley Systems

A365 is showing OFFLINE.

Resolved Minor
October 30, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

A365 Support team is currently investigating an issue with A365. Some users may be having trouble as A365 is showing offline or using certain features. Team is working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Components affected
Bentley Systems Phone System
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/30/2023 11:36AM

This incident has been resolved and A365 is now working normally.
Thank you for your cooperation.

MONITORING almost 2 years ago - at 10/30/2023 09:17AM

A365 Support team has been working quickly to restore full functionality to A365 is showing OFFLINE and they have implemented a fix. We are now monitoring the system for stability and customer experience.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING almost 2 years ago - at 10/30/2023 08:23AM

A365 Support team is currently investigating an issue with A365. Some users may be having trouble as A365 is showing offline or using certain features.
Team is working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

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