Outage in Bentley Systems

IMS - Multiple users are facing login issues in connection client

Resolved Major
September 27, 2024 - Started about 1 month ago - Lasted 35 minutes
Official incident page

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Outage Details

Our team is currently investigating an issue with IMS. Some users may have trouble logging in to the connection client or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/27/2024 06:16AM

This incident has been resolved and IMS is now working normally.
Thank you for your cooperation.

INVESTIGATING about 1 month ago - at 09/27/2024 05:43AM

Our team is currently investigating an issue with IMS. Some users may have trouble logging in to the connection client or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

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