Outage in Bentley Systems

Chrome and Chromium (version 130.xx) is resulting in a compatibility issue

Resolved Minor
October 18, 2024 - Started about 1 year ago - Lasted 4 days
Official incident page

Incident Report

A recent Google update to Chrome and Chromium (version 130.xx) is resulting in a compatibility issue with the ProjectWise ‘Get Link’ functionality. This issue impacts the Get Link functionality for ProjectWise Explorer, ProjectWise Web, and ProjectWise Drive. Bentley is aware of the issue and is continuing to work to fully resolve it. Sorry for the inconvenience caused. Thank you for your patience
Components affected
Bentley Systems ProjectWise 365 Bentley Systems ProjectWise Design Integration

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/22/2024 03:18PM

We completed our update for PW365 in production so now the issue should be resolved in all products.

Thank you for your cooperation.

IDENTIFIED about 1 year ago - at 10/22/2024 02:19PM

The ProjectWise ‘Get Links’ functionality has been restored.

There is still a compatibility issue with the ‘Go to ProjectWise Explorer’ function when it is selected in ProjectWise 365 (https://projectwise365.bentley.com) for users who are running Google Chrome version 130.xx. We anticipate this issue will be resolved by 22 October, 2024.

IDENTIFIED about 1 year ago - at 10/21/2024 03:35PM

The ProjectWise ‘Get Links’ functionality has been restored.

There is still a compatibility issue with the ‘Go to ProjectWise Explorer’ function when it is selected in ProjectWise 365 (https://projectwise365.bentley.com) for users who are running Google Chrome version 130.xx. We anticipate this issue will be resolved by 22 October, 2025.

IDENTIFIED about 1 year ago - at 10/19/2024 01:11AM

A recent Google update to Chrome and Chromium (version 130.xx) is resulting in a compatibility issue with the ProjectWise ‘Get Link’ functionality. This issue impacts the Get Link functionality for ProjectWise Explorer, ProjectWise Web, and ProjectWise Drive.
Bentley is aware of the issue and is continuing to work to fully resolve it. Sorry for the inconvenience caused. Thank you for your patience

IDENTIFIED about 1 year ago - at 10/18/2024 06:36PM

A recent Google update to Chrome and Chromium (version 130.xx) is resulting in a compatibility issue with the ProjectWise ‘Get Link’ functionality. This issue impacts the Get Link functionality for ProjectWise Explorer, ProjectWise Web, and ProjectWise Drive.
Bentley is aware of the issue and is continuing to work to fully resolve it. Sorry for the inconvenience caused. Thank you for your patience

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