Outage in Bentley Systems

Chrome and Chromium (version 130.xx) is resulting in a compatibility issue

Resolved Minor
October 18, 2024 - Started 2 months ago - Lasted 4 days
Official incident page

Need to monitor Bentley Systems outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Bentley Systems, and never miss an outage again.
Start Free Trial

Outage Details

A recent Google update to Chrome and Chromium (version 130.xx) is resulting in a compatibility issue with the ProjectWise ‘Get Link’ functionality. This issue impacts the Get Link functionality for ProjectWise Explorer, ProjectWise Web, and ProjectWise Drive. Bentley is aware of the issue and is continuing to work to fully resolve it. Sorry for the inconvenience caused. Thank you for your patience
Components affected
Bentley Systems ProjectWise 365 Bentley Systems ProjectWise Design Integration
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/22/2024 03:18PM

We completed our update for PW365 in production so now the issue should be resolved in all products.

Thank you for your cooperation.

IDENTIFIED 2 months ago - at 10/22/2024 02:19PM

The ProjectWise ‘Get Links’ functionality has been restored.

There is still a compatibility issue with the ‘Go to ProjectWise Explorer’ function when it is selected in ProjectWise 365 (https://projectwise365.bentley.com) for users who are running Google Chrome version 130.xx. We anticipate this issue will be resolved by 22 October, 2024.

IDENTIFIED 2 months ago - at 10/21/2024 03:35PM

The ProjectWise ‘Get Links’ functionality has been restored.

There is still a compatibility issue with the ‘Go to ProjectWise Explorer’ function when it is selected in ProjectWise 365 (https://projectwise365.bentley.com) for users who are running Google Chrome version 130.xx. We anticipate this issue will be resolved by 22 October, 2025.

IDENTIFIED 2 months ago - at 10/19/2024 01:11AM

A recent Google update to Chrome and Chromium (version 130.xx) is resulting in a compatibility issue with the ProjectWise ‘Get Link’ functionality. This issue impacts the Get Link functionality for ProjectWise Explorer, ProjectWise Web, and ProjectWise Drive.
Bentley is aware of the issue and is continuing to work to fully resolve it. Sorry for the inconvenience caused. Thank you for your patience

IDENTIFIED 2 months ago - at 10/18/2024 06:36PM

A recent Google update to Chrome and Chromium (version 130.xx) is resulting in a compatibility issue with the ProjectWise ‘Get Link’ functionality. This issue impacts the Get Link functionality for ProjectWise Explorer, ProjectWise Web, and ProjectWise Drive.
Bentley is aware of the issue and is continuing to work to fully resolve it. Sorry for the inconvenience caused. Thank you for your patience

Latest Bentley Systems outages

Bentley Communities and Select services websites - 4 days ago
IMS login issue for some federated users - 5 days ago
IMS Login Issue for WSFED Users - 5 days ago
ProjectWise - PWDI Login Authentication Error - about 1 month ago
ProjectWise - PWDI Login Authentication Error - about 1 month ago

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE