Outage in Bentley Systems

Plant Sight - 401 Permission access issue

Resolved Minor

October 07, 2024 - Started 3 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Our team is currently investigating an issue with Plant Sight. Some users may be having trouble 401 Permission access issues or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

Components affected

Bentley Systems PlantSight

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 10/07/2024 11:18AM

This incident has been resolved and Plant Sight is now working normally.
Thank you for your cooperation.

MONITORING 3 months ago - at 10/07/2024 08:35AM

Our team has been working quickly to restore full functionality to Plant Sight and we have implemented a fix. We are now monitoring the system for stability and customer experience.

We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

INVESTIGATING 3 months ago - at 10/07/2024 07:04AM

Our team is currently investigating an issue with Plant Sight. Some users may be having trouble 401 Permission access issues or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

INVESTIGATING 3 months ago - at 10/07/2024 07:02AM

Our team is currently investigating an issue with Plant Sight. Some users may be having trouble 401 Permission access issues or using certain features.
We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more.
In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

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